Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Fitness/ Gym

Exercise gym

Swimming pool
Spa and relaxation

Spa lounge

Overview

Located in the center of Staines-upon-Thames, the 3-star Mercure London Staines-Upon-Thames Hotel offers classic rooms. Opened in 1820, the excellent hotel attracts visitors with its original architecture.

The riverside location makes monuments and a museum easily reachable. The property is set a 10-minute stroll from Staines-upon-Thames center.

Thames River is 30 km from the hotel and Legoland Windsor is about 10 km away.

London Heathrow airport can be reached in 15 minutes by car from Mercure London Staines-Upon-Thames Hotel.

Rooms

There are 88 rooms including classic family double room, one-bedroom twin room and superior twin room in Mercure London Staines-Upon-Thames Hotel, offering a wonderful view of the river along with free Wi-Fi, individual climate control, satellite television, a writing desk and a trouser press. Guests will admire views across the River Thames from the rooms. They are equipped with a dishwasher, coffee/tea makers and a fridge.

Eat & Drink

The property offers a lounge restaurant serving seafood cuisine. The hotel’s large Riverside bar welcomes guests for refreshing drinks. Located in a ski area, Riverside Restaurant and Bar and Mamma Mia serve a wide range of meals.

A full english breakfast is served at the price of GBP 14.95 per person per night. 

Services

Guests can avail of 24-hour reception, 24-hour room service and laundry.

Relax

Mercure London Staines-Upon-Thames Hotel delights guests with a spa lounge and a sauna. The hotel's activities include archery and bowling.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   88.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Lobby

Sports & Fitness

  • Exercise gym
  • Bowling
  • Archery

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Swimming pool
  • Garden area
  • Spa lounge
  • Sauna

Room view

  • River view

Room facilities

  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Extra bed GBP 10
One child
4 - 15 years
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    1000 ft
Airports
Train Stations
  • Richmond
    9.3 mi
Underground stations
  • Heathrow Terminal 4
    3.4 mi
  • Underground stations
    400 ft
  • Bus stop
    700 ft
Restaurants
  • Riverside Restaurant and Bar
    100 ft
  • Momo Cafe (cuisine: Asian)
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Classic Double Room
River view
  • Room size:

    165 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
Room Description:

Standard|Double Classic Double Room

Classic Family Double Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Double room

Superior Twin Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
Room Description:

Superior|Superior Twin Beds River View Non Refundable

Mercure London Staines-Upon-Thames Hotel Location

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  • Underground stations
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  • Parks
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  • Museums
  • Convention centers
  • Stadiums
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  • General

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What's nearby

Popular areas

  • City Center700 ft

Places of interest

  • Masonic Hall400 ft
  • Burway Rowing Club1.9 mi

Amusement

  • Vue Cinemas700 ft
  • Vue Entertainment700 ft
  • Stevens2.1 mi

Museums

  • Spelthorne Museum400 ft
  • Bnaps Ltd1700 ft

Theaters

  • Polygon Scenery2.1 mi

Local attractions

  • Thorpe Park1.9 mi
    Staines Road, Chertsey
  • Savill Garden3.4 mi
    Wick Lane, Windsor
  • Windsor Great Park5.1 mi
    Duke's Ln, Windsor
  • Royal Holloway2.3 mi
    Egham Hill, Egham
  • Sunbury Park Walled Garden5.0 mi
    Thames Street, Sunbury

Restaurants nearby

  • Riverside Restaurant and Bar100 ft

    Address: Mercure London Thames Hotel

  • Baroosh - Staines800 ft

    Address: 24-26 High St
    Phone: 01784 452509

    50% likes this, based on 31 reviews

  • Sushi Nara900 ft

    Address: 1 Church Street
    Phone: 01784 558 066

    91% likes this, based on 109 reviews
    Cuisine: Japanese

  • Momo Cafe800 ft

    Address: No.1 Clarence Street

    71% likes this, based on 59 reviews
    Cuisine: Asian

  • Roshni's900 ft

    Address: Clarence Street
    Phone: 01784462515

    Cuisine: Indian
    Price Range: USD 25 - USD 50

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Mercure London Staines-Upon-Thames Hotel Reviews

Guest reviews are submitted by our customers after their stay at Mercure London Staines-Upon-Thames Hotel

Average guest rating

6.8out of 10
Very good
Based on 92 reviews

Rating by category:

Rooms
8.0
Value
7.5

Guest reviews

  • Older travelers
    8.8

    Close to the airport,easy access to London by train, comfortable and in a nice village,near Windsor castle

  • Group of friends
    9.2

    The very comfortable beds and modern room facilities, friendly staff , nice music in the lounge area.

    Car parking was a bit of a nightmare

  • Older travelers
    8.8

    For us the hotel was perfectly stuated next to the Thames for walking the Thames Way. The room was spacious and comfortable. The car parking was also very good.

  • Family with children
    7.8

    Nice and convenient location, weekend rate great value for money. Large rooms, friendly staff

    some carpets and wallpapers would need refurbishing

  • Older travelers
    6.6

    Room was adequate with nice view of riverside

    Parking was very limited and we had to pay to park the car in the nearby car park which meant we had to be up at 8 am to feed the meter. Breakfast service was slow and simple services (eg milk for tea) requiring prompting.

  • Older travelers
    8.8

    Helpful manager found a place for us to fit our little car into the packed car park. Room was comfortable, good hospitality tray, nice bathroom with bath, shower/mixer and separate showerhead, and glorious view of the River Thames. Excellent hot and cold breakfast buffet.

    Noise. A coach party of young people kept shouting and shrieking on the stairs into the small hours, but the hotel cannot help that. More disturbingly, we could clearly hear every word spoken by the family in the next room, who were not shouting at all, and their television and hair-dryer might have been in our room.

  • Older travelers
    7.4

    location was good. staff well presented and friendly, good choice for breakfast, handy to catch over land trains London's attractions and others in area

    car parking restricted, parts of hotel tired but of no big problem

  • Older travelers
    10.0

    Excellent service and an outstandingly good breakfast.

    Not enough onsite parking, which forced us to use a rather expensive neighbouring car park.

  • Older travelers
    5.4

    convenient for visiting my son in Egham

    I have complained before about the buffet breakfast it is dried up and cold alas it is still all the same cold and dried up We paid £14.95 for my son to have breakfast with us it was quite disgusting

  • Older travelers
    8.8

    Large comfortable room

    The fruit salad was fermenting at breakfast - despite being told the staff did nothing about it. The burners were not lit under the hot buffet

  • Couple
    10.0

    The staff were very polite and helpfull and was more than happy to go that little extra no matter what time of day.

  • Older travelers
    10.0

    Comfortable room with riverside outlook. Close to shops, restaurants. Good facilities and parking.

  • Family with children
    7.0

    The rooms and beds were very comfortable and clean. Easy access to the city by foot. Late evening food choices were limited but very good and fairly priced.

    The desk staff person was quite rude and testy. Not sure if he was having a bad day but he was most unpleasant and not at all accomodating. Another staff member was the opposite as he was trying very hard to meet our needs (wish we had seen more of him!). Another negative was the cost of breakfast. Way too expensive especially if you don't want a full cooked breakfast. We made our way into town and found an alternative that was much more reasonable and healthier.

  • Older travelers
    7.4

    Sparse functionality. No frills!

    Poor infrastructure- no lift or luggage shuttle! No airconditioning in rooms

  • Couple
    3.8

    There was nothing that I liked during my stay

    The car park was full and so you must park elsewhere - had to get up at 7.30am to go outside and put a ticket on the car. Air conditioning doesn't work, bed was 2 singles put together not really a double bed then. Its like Acorr just put the name on this hotel, it is not a luxury hotel.

How to reach hotel

hotel Mercure London Staines-Upon-Thames Hotel - Staines-upon-Thames Staines-upon-Thames location
Show big map »

Hotel Address:

Thames Street, Staines-upon-Thames, United Kingdom, TW18 4SJ

Get directions
City Center
  • Staines-upon-Thames
    1000 ft
Airports
Train Stations
  • Richmond
    9.3 mi
Underground stations
  • Heathrow Terminal 4
    3.4 mi
  • Underground stations
    400 ft
  • Bus stop
    700 ft
Restaurants
  • Riverside Restaurant and Bar
    100 ft
  • Momo Cafe (cuisine: Asian)
    800 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    88

Hotel Awards

UKHOTEL AWARDSRecommendedStaines-upon-ThamesMercure London Staines-Upon-Thames Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge